Privacy Policy

Effective Date: May 13th, 2025

iTriumph Wellness (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you access our mental wellness and telehealthcare services (the “Services”) via our website.

Information We Collect

Personal Data: Name, email address, phone number, date of birth, and insurance information that you provide when you register, book an appointment, or complete intake forms.
Usage Data: IP address, browser type/version, pages visited, and time stamps, collected automatically via cookies and analytics tools.
Health Data: Medical history, treatment notes, and consultation records, collected only with your consent during telehealth sessions.

How We Collect Your Information

Directly: When you register, fill out contact or intake forms, or communicate with us by phone or email.
Automatically: Through cookies and similar tracking technologies when you browse our website.
Third-Party Sources: From payment processors (Stripe) and insurance providers, solely to facilitate billing and appointment scheduling.

How We Use Your Information

We use your information to:

To provide, maintain, and improve our Services.
To process payments and verify insurance coverage.
To communicate appointment reminders, follow-up care instructions, and policy updates.
To comply with legal and regulatory requirements.
To analyze usage trends and enhance user experience.

Sharing Your Information

We do not sell or rent your Data. We may share it with:

Service Providers: Stripe (payment processing), hosting platforms, and analytics vendors.
Insurance Carriers: For claims processing and eligibility verification.
Legal Authorities: When required by law or to protect rights and safety.

Data Security

We implement administrative, technical, and physical safeguards—such as SSL encryption, secure servers, and access controls—to protect your information. Our team undergoes regular training on data privacy best practices.

Cookies and Tracking

We use cookies for functional purposes (login, session management) and analytics (Google Analytics). You may disable cookies via your browser settings, but some features may not function properly.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your Personal Data. To exercise these rights, please contact us at fenyinna@yahoo.com.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website before the change becomes effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting the word HELP for support to
678-315-2759.
You may also contact us directly at fenyinna@yahoo.com.